Wherever a difference in opinion exists, remainder provide manifest. Conflict is as old as the world and appears in every aspect of our lives. Conflicts ar one of the reasons for war. Many marriages meet ended in divorce because of conflict. Conflict is prevalent betwixt parent and teenage children. It is a part of the human relationship. Therefore, the employment is not exempt from conflict.
Conflict is not always negative. substantiative results crapper come from conflict. Dave Murphy explains in his article ? simoleons fighting/The right kind of conflict can ease workers thrive? (San Francisco Chronicle Sept 1, 2002 pg J.1). He quotes Lynn Eisaguirre as construction ?We tend to have an attitude that if we have conflict in the workplace, something is wrong. It?s normal. It is an opportunity for us to come up with a more creative solution. Creatively managing conflict is a skill-just wish learning how to use a computer.? Lynn Eisaguirre informs us conflict can help organizations increase their performance.
Reylito A. H. Elbo writes in his article ?In the work? (BusinessWorld, Manila; Sep 18, 2002 pg 1) managing conflict in the workplace is a five-step process and it is administered in a group setting with the deuce sides in attendance.
The five steps to conflict resolution are: identify the conflict and the impact, find the cause of the conflict, brainstorm variant methods to resolve the conflict, formulate and review the plan for resolving the conflict, reiterate the plan.
Identifying the Conflict and the Impact?Collect info. Know exactly what the conflict is about and objectively analyze the behavior of parties involved.? (Tools for Teams, Building sound Teams in the Workplace, L. Thompson, E. Aranda, S. Robbins, p 241). The manager or facilitator will splay the meeting by identifying the situation while revealing the data collected and uncovering...
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