Fish Bone Diagram from a Case Sudy

Collaboration in business process re-engineerIng: purchasing and supplies Valerie Bence core group for Logistics and Transportation, Cranfield University, UK St Jamess University Hospital in Leeds is one of the biggest teaching hospitals in Europe and one of the largest acute service units in the UK discipline Health Service (NHS). Granted trust status in April 1991, it employs all over 5000 people and sees 450,000 patients a course of instruction (see Industry Note in Appendix 22.1). Operating income from the internal market totalled £125.8 million (1993-4) with 70% of the income coming from the contract with Leeds Healthcare. For 1994-5 the Trust has negotiated contracts with 12 health political relation and 130 general practitioner (GP) fundholders. St Jamess provides services two locally and to the wider Yorkshire community against the background of national, regional and local objectives and priorities necessary to meet the ever-changing demand on services. In malignity of increases in activity by the hospital, admissions and waiting be givens are change magnitude, reflecting this increasing demand (Table22.1). Table 22.

1 Admissions 1991-2 In-patient Day cases Acute Waiting list Total 1992-3 17,198 21,893 37,793 8723 76,884 1993-4 15,641 27,237 39,490 8820 82,368 17,444 16,136 36,459 70,039 Health authorities want the best value for notes service, best use of resources,and high patient throughput. In addition, the government wanted 2% more activity itt the financial year 1994-5 plus a 1% cost-improvement programme. In view of the constraints and demands move on the hospital and their commitment to improving both role and value for money, St Jamess began an innovative collaboration in 1991 with Lucas engineer Systems Ltd (LES), the aerospace and automotive group. Initial contact between the two organizations was do during a spurting party on electronic entropy interchange and the NHS. A member of St Jamess supplies staff encountered work done by LES, who were keen to... If you want to get a full essay, order it on our website: Orderessay

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