?Listening is a critical part of the organisational communication process.
?Successful communication involves messages being received and understood.
?accurately perceiving and interpreting messages is necessary for perfumeive organizational communication proceedings to take place.
?Listening is a vital skill for managers, supervisors and employees.
?It is in any case a critical communication competency for successful chew over performance.
Effective Listening
Several benefits of effective listening within organizations embarrass:
?Reduced misunderstandings at the workplace
?Creates better personnel relationships
?Allows for share perspectives and viewpoints
?Brings about greater organizational cohesiveness
For managers and leaders, listening to employees is equally classical as employees listening to them (EX. grievances, complaints, issues with a co- worker in succeeding(a) cubicle). It helps in discovering emerging problems, deal with hostile employees, and enhances employee morale (EX. facial expression positive about working at Target because you hump you have a supportive manager who listens to your concerns if they arise).
Poor Listening
? dejection be expensive. If an error is passed on to clients or customers there exponent be additional cost in future business.
?Leads to legion(predicate) problems such as such as misunderstanding a persons intentions, missing valuable information, and confusing an issue.
? lav result in mistakes which have a multiplier effect because they have to be
re-done or corrected, doubling (tripling, etc) the time used.
Although we may test important information, our efficiency in processing and utilizing the input is poor. apprehension occurs when the listener respectabley comprehends the other persons frame of reference and feelings regarding a subject or matter. Fewer mistakes/errors are made (EX. numerous physicians do not listen carefully enough to tolerant stories/concerns which could lead to inaccurate diagnosis). By...If you want to get a full essay, order it on our website: Orderessay
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